We Help Brands...
 

OUR SOLUTIONS

CLICK ON ANY OF OUR SOLUTIONS TO LEARN MORE

 

OUR STORY

After 17 years of delivering customer & employee feedback solutions to leading North American brands as BehaviorWorx, we realized we were part of an industry that had lost its way. We, like our competitors, were over-priced, provided only the bare minimum of one-on-one client service and lacked focus on helping our clients reach their objectives.

 

The time had come to get back to basics, to serve brands the way they deserved to be served.

 

With our new purpose, we shut down BehaviorWorx in 2014 and launched FreshFeedback to reflect the

three pillars of our vision.

FreshFeedback is your alternative to our out-of-touch competitors and

our relationship with you will be built on respect, transparency, and fair pricing.

01.

Arm brands with the solutions they need to help them deliver the experiences their customers & employees expect by tailoring every insight solution to their specific needs.

02.

Deliver the most attentive level of one-on-one service to clients available in the industry.

03.

Be at least 40% less expensive than our competitors as quality solutions shouldn't come with a hefty price tag.

 

OUR LEADERSHIP TEAM

Nick

President & Chief Experience Officer

Nick has a background in Retail, Grocery, Convenience, Fast Food, and Petroleum. He is responsible for the overall business, client strategy, and client acquisition.

Samantha

VP, Client Delivery

Samantha excels at delivering on client expectations. She is responsible for the delivery of all client programs, requests and the flawless delivery on all client expectations.

Steve 

VP, IT

Steve is our technology guru. There is not much he doesn’t know and there is not much he can’t solve. He is responsible for ensuring everything technology-related works flawlessly every day.

Suzanne

VP, Creative Marketing

Suzanne is responsible for making our brand resonate with prospective clients, all creative and design activities and everything marketing or social media related.

John

VP, Employee Pulse

MBA, CHRP, CHRL

John leads our Employee Pulse survey solution using his 30+ years of HR experience in manufacturing, 

transportation, B2B & B2C services, retail, hospitality, construction and engineering verticals.

 

Pharmasave Atlantic has worked with FreshFeedback for the
past three years on our customer feedback survey.

 

During that time, they have provided excellent strategic and tactical advice, as well as the administrative support needed to run the program effectively. FreshFeedback has been very responsive to our needs and is continually looking for new and better ways to do things.


We particularly appreciate the fact that they custom design

their dashboards with the end-user in mind.

PHARMASAVE ATLANTIC- JULY 2019

Questions? We'd Love to Answer

Please reach out to us with any questions you may have.

info@freshfeedback.ca | 1.888.958.5760 

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© 2020 by FRESHFEEDBACK.