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After 17 years of delivering customer & employee feedback solutions to leading North American brands as BehaviorWorx, we realized we were part of an industry that had lost its way. We, like our competitors, were over-priced, provided only the bare minimum of one-on-one client service and lacked focus on helping our clients reach their objectives.
The time had come to get back to basics, to serve brands the way they deserved to be served.
With our new purpose, we shut down BehaviorWorx in 2014 and launched FreshFeedback to reflect the
three pillars of our vision.
FreshFeedback is your alternative to our out-of-touch competitors and
our relationship with you will be built on respect, transparency, and fair pricing.
OUR LEADERSHIP TEAM
President & Chief Experience Officer
Nick has a background in Retail, Grocery, Convenience, Fast Food, and Petroleum. He is responsible for the overall business, client strategy, and client acquisition.
VP, Client Delivery
Samantha excels at delivering on client expectations. She is responsible for the delivery of all client programs, requests and the flawless delivery on all client expectations.
Steve is our technology guru. There is not much he doesn’t know and there is not much he can’t solve. He is responsible for ensuring everything technology-related works flawlessly every day.
VP, Creative Marketing
Suzanne is responsible for making our brand resonate with prospective clients, all creative and design activities and everything marketing or social media related.
VP, Employee Pulse
MBA, CHRP, CHRL
John leads our Employee Pulse survey solution using his 30+ years of HR experience in manufacturing,
transportation, B2B & B2C services, retail, hospitality, construction and engineering verticals.