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OUR MISSION
01.
Arm brands with the solutions they need to help them deliver the experiences their customers & employees expect by tailoring every insight solution to their specific needs.
02.
Be known for delivering the most attentive level of one-on-one service to clients available in the industry.
03.
Be at least 60% less expensive than our over-priced & out of touch competitors while offering a full-featured solutions to multi-location brands
OUR LEADERSHIP TEAM
Nick
President & Chief Experience Officer
Nick has a background in Retail, Grocery, Convenience, Fast Food, and Petroleum. He is responsible for the overall business, client strategy, and client acquisition.
Suzanne
VP, Creative Marketing
Suzanne is responsible for making our brand resonate with prospective clients, all creative and design activities and everything marketing or social media related.
Samantha
VP, Client Delivery
Samantha excels at delivering on client expectations. She is responsible for the delivery of all client programs, requests and the flawless delivery on all client expectations.
John
VP, Employee Pulse
MBA, CHRP, CHRL
John leads our Employee Pulse survey solution using his 30+ years of HR experience in manufacturing,
transportation, B2B & B2C services, retail, hospitality, construction and engineering verticals.
Steve
VP, IT
Steve is our technology guru. There is not much he doesn’t know and there is not much he can’t solve. He is responsible for ensuring everything technology-related works flawlessly every day.
Bill
Chief Knowledge Officer, PHD
Bill is a consumer/customer psychologist with 35+ years of marketing research, business management and ownership experience, and teaching experience.